Description
MTTM 3: MANAGING PERSONNEL IN TOURISM
(Tutor Marked Assignment)
Course Code: MTTM3
Programme: MTTM
Total Marks: 100
Assignment Code: MTTM3/TMA/2026
Note: This TMA consists of ten questions, out of which you have to attempt any five. The question carries 20 marks each and should be answered in about 500 words. Send your TMA to the Coordinator of your Study Centre.
1. What is Personnel Management? Describe the characteristics of Personnel Management.
2. What is Career Planning? Discuss the objectives, advantages and limitations of career planning.
3. Explain the need of a Recruitment Policy? Describe direct and indirect methods of recruitment.
4. What is Management Development? Discuss the techniques of management development.
5. What do you understand by employee motivation? Discuss the characteristics of motivation.
6. What do you mean by Counselling? Discuss the specific skills and techniques required for counselling.
7. What is Performance Appraisal? Discuss the methods of Appraisal with their shortcomings.
8. Write short notes on any two of the following:
a) Retrenchment b) Fridge Benefits c) Disciplinary Action
9. What are the objectives of labour welfare? Mention the features of the Employees State Insurance Act.
10. What do you understand by Grievance? What are the steps involved in handling a grievance effectively?
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