Description
BTME 143: PROCEDURE AND OPERATIONS IN TOURISM BUSINESS
Tutor Marked Assignments
Course Code: BTME-143
Total Marks: 100
(2025-26)
Answer the following in about 500 words each.
1. Take India as an example and discuss the different types of documents involved in
international travel. Also outline how these documents can be obtained/processed.
20
2. What are the services provided by a travel agency? Discuss how a manager in a travel
agency should equip himself/herself to efficiently provide these services to the customer. 20
Section B
Answer the following questions in about 250 words each.
3. What is the importance of tourism alliances? Explain the types of tourism alliances. 10
4. Explain the Global Code of Ethics for tourism.
5. Explain the essential elements to be considered while planning a package tour.
Section C
Answer the following in about 100 words each.
10
10
6. In the context of tourism industry, differentiate between Goods and Services Tax (GST) and
Tax Collection at Source (TCS)
6
7. How would you prepare to receive a group of tourists at the airport and then transfer them to
the hotel?
6
8. What are the steps in a budget preparation process?
9. If you want to start a restaurant, what all will you consider while planning for it? Also
identify the tools you can consider for marketing the restaurant.
10. Outline any six common issues that need managerial attention in hotel business.
6
6
6
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