Description
ASSIGNMENT
ENGLISH AT THE WORKPLACE (BEGLA 136)
Course Code: BEGLA 136
Assignment code: BEGLA-136/TMA/202627
SECTION A Write short notes in about 150 words on each of the following:
a. How can online job portals and professional networking platforms help a person find suitable employment?
b. Discuss the importance of punctuality at the workplace.
c.Why is active listening important while dealing with customers and colleagues?
d.Discuss the basic rules of professional communication during virtual meetings.
SECTION B Attempt all the questions.
1. Prepare ten interview questions and suitable answers for the position of Customer-Service Executive.
2. You are unable to complete a report because another department has not provided the required information. Write an email to your team leader explaining the delay and requesting assistance.
3. A customer has received a damaged product and is unhappy because an earlier complaint was ignored. Write a dialogue of at least ten exchanges between the customer and a customer-service executive.
4. Prepare a short presentation on “Maintaining a Healthy Work–Life Balance.”
5. Write an application for the post of Office Assistant, highlighting your qualifications and skills.
SECTION C Attempt all the questions.
1. Prepare a résumé for a job of your choice. Include your educational qualifications, skills, experience and achievements.
2. Discuss the importance of work ethics in creating a healthy and productive workplace by giving suitable examples
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