Description
ASSIGNMENT
Course Code :MMPC-019
Course Title :Total Quality Management
Assignment Code:MMPC-019/TMA/JAN/2025
Coverage :All Blocks
Note: Attempt all the questions and submit this assignment to the coordinator of your
study centre. Last date of submission for January 2025 session is 30th April, 2025
and for July 2025 session is 31st October, 2025.
1. Discuss the different approaches to Total Quality Management (TQM) citing relevant
examples.
2. Explain the concept of Kaizen. Discuss its advantages for the organization adopting the
concept.
3. Suppose you are the Quality Manager of your organization. How will you help the
organization in framing the quality policy and quality objectives? Discuss.
4. Discuss the concept of zero defects (ZD). How can it be implemented in the
organizations? Explain.
5. Discuss as to how TQM integrates a humanistic approach with scientific methods.
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