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BCOE-144 EM 2023-24 SOLVED ASSGNMENT

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TUTOR MARKED ASSIGNMENT
COURSE CODE : BCOE-144
COURSE TITLE : Office Management and Secretarial
Practices
ASSIGNMENT CODE : BCOE-144/TMA/2023-24
ENG MED

Description

TUTOR MARKED ASSIGNMENT
COURSE CODE : BCOE-144
COURSE TITLE : Office Management and Secretarial
Practices
ASSIGNMENT CODE : BCOE-144/TMA/2023-24
COVERAGE : ALL BLOCKS
Maximum Marks: 100
Note: Attempt all the questions.
Section – A
1) How do office environments change? Does this have any specific implication for office
etiquette? Substantiate your answer with suitable examples.
(10)
2) “Roles are the expected behaviour of a job position”. In light of this statement, discuss various
roles an office manager is expected to play in an office.
(10)
3) Write brief notes on following :
a) Cloud Computing
b) Web-conferencing
c) System Automation
d) Cloud Storage
(10)
4) Who is a Secretary? Point out the importance of secretaries in the business world. Outline the
functions of a secretary as an office executive.
(10)
5) What do you understand by the term agenda? List out the routine items of an agenda. What are
special agenda items? Give two examples.
(10)
Section – B
6) Explain the concept of virtual meeting space. What are its various advantages? (6)
7) What do you understand by “decentralization”? How would you assess whether an office is
centralized or decentralized?
(6)
8) What are the various steps in filing? (6)
9) Differentiate between Internal and External Office Forms giving examples of each type. (6)
10) What are the different types of Online banking? Differentiate between internet banking and
mobile banking.
(6)
Section – C
11) What is Indexing? Discuss the different types of indexing? (5)
12) What are the common types of forms used in a business organization? (5)
13) What are the various kinds of office machines? (5)
14) Enumerate the duties of a secretary after a meeting.

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