Description
Course Code : MMPC-019
Course Title : Total Quality Management
Assignment Code : MMPC-019/TMA/JAN/2023
Coverage : All Blocks
Note: Attempt all the questions and submit this assignment to the coordinator of your
study centre. Last date of submission for January 2023 session is 30th April, 2023
and for July 2023 session is 31st October, 2023.
1. Discuss the importance of awards and recognitions in Total Quality Management (TQM).
Explain with the help of examples.
2. What do you understand by ‘Policy Deployment’ in TQM? Discuss.
3. Discuss the different structures for cross functional management with respect to TQM.
4. Write a brief note of the fundamental concepts of excellence with respect to TQM.
5. Discuss the objective, structure and importance of ISO 9001:2015.
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